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Privacy Policy


About Handling Personal Information

As KOBE SHIPPING GROUP (hereinafter referred to as the "KOBE SHIPPING") runs businesses, KOBE SHIPPING considers it to be our social duty, as well as the bases of good business activities, that KOBE SHIPPING acknowledges the importance of personal information and that KOBE SHIPPING uses and protects personal information properly. Therefore KOBE SHIPPING established the following privacy policies and upholds them. Furthermore KOBE SHIPPING exercises appropriate secure management.

Privacy Policy

Proper Collection and Use

When KOBE SHIPPING collects the personal information of customers, KOBE SHIPPING will inform customers of the purpose of its use in advance and collects customer information in a proper way. If customer information is used, it is only used for the purpose stated to the customer, unless otherwise required under laws and regulations.

Security Management

KOBE SHIPPING strives to keep all information accurate and up-to-date. KOBE SHIPPING also takes reasonable security management steps to protect personal information from leakage, loss, damage, unauthorized use and so on. In order to ensure the secure management of personal information, KOBE SHIPPING exercises necessary and appropriate supervision over our employees and entrusted contractors that handle customer information.

Respect for Rights

KOBE SHIPPING discloses, corrects, deletes or stops using personal information when you or your representative requests KOBE SHIPPING to do so, unless it is required under laws and regulations. KOBE SHIPPING announces the reason why KOBE SHIPPING is unable to meet any request in any such occurrence.

Providing Personal Information to Third Parties

In principle, unless stated by provisions under the law, by regulations or within an agreement between KOBE SHIPPING and a customer, KOBE
SHIPPING will not provide third parties with personal information. However, KOBE SHIPPING may provide it to public institutions when it is necessary. KOBE SHIPPING will announce this to the customer in question in advance.

Dealing with Complaints

KOBE SHIPPING immediately deals with complaints about handling privacy policy.

Continuous Improvement

In order to protect personal information effectively, KOBE SHIPPIG regularly reviews our systems and management, and strives to improve them.

Complying with Laws and Regulations

KOBE SHIPPING complies with Private Information Protection Laws.

Contact Us

Address: WEMBLEY BLDG., 6F No.1-17, 6-Chome, Isogami-Dori, Chuo-ku, KOBE, 651-0086, JAPAN
Tel: +81-78-251-7690
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